MAC Symantec Anti-virus FAQ

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Wharton Computing currently recommends Symantec AntiVirus for virus protection software. The University has a license for this product, so students, faculty and staff may use it free of charge.

You can download a copy of the software from Penn's Computing Website at:
http://www.upenn.edu/computing/product/specs/sepmac.html

Anti-Virus FAQs

What if I already have Anti-virus software?

  • If you are satisfied with your current antivirus software and are able to update the virus definition files on a regular basis then you can continue the use of your current anti-virus software but might need an additional anti-spyware program. If you are not able to update the virus definition files or your antivirus subscription is expired you will need to switch to Symantec.

Why should I switch to Symantec Anti-virus?

  • Symantec does not charge for virus definition updates or require a subscription to get updates, and scans for spyware in addition to viruses. It is also supported by Wharton Computing, so you will be able to get assistance with the program should you encounter any problems.

Will I get technical support if I switch to Symantec Anti-virus?

 

  • Yes, Wharton Computing offers support for Symantec Anti-virus and will be able to help you install and configure the antivirus software.

How do I ensure my definition files are always up to date?

 

  • Norton can be configured to search for updates and download them automatically so the virus definition files will be uptodate. To do this, follow the steps listed below :
    • Click the Norton icon from the toolbar
    • Hover over LiveUpdate and select Open Symantec Scheduler
    • Click New -> Product Update
    • Select a time when your computer will be on and not in heavy use and click Save
    • You can also run a instant update by clicking the Update virus definitions option on the LiveUpdate menu.

How do I set up routine virus scans?

  • Norton has real-time virus protection that will stop most viruses before they infect your computer, but from time to time viruses or spyware may infect your computer before the virus definitions are updated. You should therefore set up Norton to do a full scan of your computer at least every week. To do this, follow the steps listed below:

    • Click the Norton icon from the toolbar
    • Hover over LiveUpdateand select Open Symantec Scheduler
    • Click New -> Anti-virus Scan
    • Select set a day and time where your computer will be on, but you are likely not to be using it.
    • Drag in all hard drives on your computer and then select Save.

 

 

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