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Change / Reset Your Password



Your PennKey is usually identical to your username on your University email account. For example, if your email address is "smith@pobox.upenn.edu", then your PennKey is most likely "smith".

If you have forgotten your PennKey, you can try looking yourself up in the Penn Online Directory at  https://directory.apps.upenn.edu/directory/jsp/fast.do. If you have not restricted your public profile, you may be able to see your email address and derive your PennKey from it.

Change PennKey Password

To change a known PennKey password, or reset a forgotten PennKey, go to:


If you have any problems resetting your password or need further assistance contact the PennKey administrators at pennkey@isc.upenn.edu

Wharton Password

To change your Wharton password, or to reset it if you've forgotten it, visit:

http://password.wharton.upenn.edu  (My Account Tab in SPIKE)

PennO365 Password

To change your PennO365 password, or to reset it if you've forgotten it, visit:

http://www.upenn.edu/computing/penno365/moving/help-configuration-pc.html  (Look for the link on the left column)


Not sure which password?


To confirm whether you are using your Wharton password, try logging into one of these services (they require your Wharton Password):


To confirm whether you are using your PennKey password, try the Test My Pennkey link here:

Test My PennKey

Getting Help

If you were unable to change or reset your password online, please contact:

Students:  Wharton Student Computing

Faculty: Your Wharton Computing distributed representative

Staff: Your Wharton Computing distributed representative

Alumni: Retrieving Wharton Alumni Password


>>  Passwords: Guidelines and Tips

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