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AirPennNet Wireless Setup

This article applies to the Philadelphia Campus. EMBA(San Francisco) students should contact the EMBA Program Office for wireless connectivity information.

Penn's wireless network (AirPennNet) provides students with easy access to the wireless network all across campus. AirPennNet gives you high speed access to the Internet from your own laptop, notebook computer, or wireless handheld device.

AirPennNet Vs. AirPennNet Guest: Which One Should You Use?

The wireless network at Penn offers three levels of service in most areas: AirPennNet, AirPennNet-Guest, and AirPennNet-Device.

  • AirPennNet for Wharton Students: More secure and robust, AirPennNet is designed to meet the connectivity needs of Wharton students. This level of service is available for students, faculty and staff using PennKey authentication. Installation and configuration instructions are listed below.
  • AirPennNet-Guest for Visitors: The AirPennNet-Guest service is a limited-use network for visitors or those with devices not capable of supporting the 802.1x protocol (including some PDA devices and older laptops). The AirPennNet-Guest service is NOT recommended for students who want to connect to the wireless network because it is not designed to meet the connectivity and security needs of most students. Users must register themselves on this network everyday; however, it does not require any configuration because it is an open network with limited bandwidth and no encryption. Most areas on campus have a limited number of IP addresses for AirPennNet-Guest and you may be unable to connect during peak capacity. For more information please see: The AirPennNet-Guest network at Penn
  • AirPennNet-Device for Other Devices: AirPennNet-Device is specifically designed for devices that cannot connect to the normal AirPennNet Network. This can include devices such as Gaming Consoles, tablets, and more.

Accessing the AirPennNet Wireless Network

Windows 8 / 10 Users: Windows will automatically see AirPennNet as a choice in your wireless options. Click on AirPennNet and when it asks for credentials, user your PennKey username and password to connect.

Mac Users: 

  1. Connect to AirPennNet-Help
  2. Open a new window with Safari -- Chrome will not work
  3. Navigate to a page you don't use very often (aol.com & abc.com work well)
  4. Accept the terms at the bottom and hit "Start"
  5. From there, select "Apple iPhone, iPad, & iPod Touch" and follow the steps to the install the profile. You will need to use your PennKey username and Password to authenticate.
  6. Once authenticated, go back to your wifi settings and connect to the regular "AirPennNet".

Windows 7 Users: 

  1. Launch your web browser.
  2. Connect to AirPennNet using AirPennNet-Help and launch the XpressConnect wizard (Except Windows 8/10, Mac Users -- see below)
  3. Follow the Student steps in the Wizard, accepting the defaults

Supported Devices

Devices that can connect to AirPennNet include:

  • Windows users (7, 8/8.1, 10)
  • Mac OS X users (10.9 and higher)
  • iPhone, iPod, and iPad users
  • Android users (2.1 and higher)
  • Kindle Fire users
  • Ubuntu users (9.04 and newer)


  1. Navigate to the Device Portal and login with your Pennkey
  2. Find and enter the MAC address of the device
  3. Enter a description of your device and click "Register device"
  4. Attempt to connect to AirPennNet-Device from your device and, when prompted, enter the Password provided via the Device Portal

For more information regarding AirPennNet-Device, please reference ISC's article

To see what devices may require AirPennNet-Device, please reference Connectivity Options

>>  Troubleshooting Wireless Issues

Wireless Coverage at Penn

For more information on AirPennNet, please visit the Penn Computing website or if you have any questions email support@wharton.upenn.edu.

Eduroam at Penn

The University of Pennsylvania participates in eduroam, a secure wireless service available at educational institutions worldwide. The eduroam network allows visitors to participating institutions to connect to the Internet without having to obtain login credentials specific to that institution. For example, a Penn faculty member attending a seminar at Princeton would be able to connect to the eduroam network there without having a Princeton login. Likewise, in the reverse situation, a Princeton faculty member would be able to connect to Penn's eduroam network without a PennKey.

Configuring Eduroam

Use of eduroam is open to all Penn faculty, staff, and students with a PennKey. NOTE: In order for eduroam to work on another university's campus, Penn students would FIRST have to configure eduroam while on the Penn campus before trying to use it at a participating institution.

Logging into eduroam is much the same as logging into AirPennNet. There is one important difference when logging into eduroam--your login is not your PennKey, but rather [your PennKey]@upenn.edu. If your Pennkey was "johndoe" you would log into eduroam as "johndoe@upenn.edu", for example. The password you will use is still your PennKey Password. Note that while it may look a little bit like it, the login is not the same as your email address

To configure your device to connect to eduroam, please go to eduroam.upenn.edu and use the wizard available there. You will need to log in with your PennKey and password first. If you have ever used AirPennNet-Help before, the process is nearly identical. Just make sure that you are using the [your pennkey]@upenn.edu format as your login. Once you are configured, you should automatically connect to the eduroam network when visiting a participating institution!

For more information visit: Eduroam at Penn.

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