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2-Step Verification for Google Accounts


The following article will overview the process of setting up 2-Step verification for a Google Account, as well as providing instructions on how to add your mail account to third-party mail clients such as Outlook with this feature enabled. 2-Step verification is now mandatory for all Wharton Google Accounts (Wharton-provided Gmail).

NOTE - You can also enable 2-Step for Pennkey authentication, the instructions for which can be found here.

Before You Start

If you have an Android phone:

  1. Open the Settings app on your phone
  2. Tap Accounts, then Add Account
  3. Select Google and then sign in

If you have an iPhone:

  1. Get the Google app from the App store
  2. Sign in with your Wharton Gmail account

Alternatively, if you prefer entering codes rather than being prompted with a notification:

  • Download the Google Authenticator app from either the App Store or the Google Play Store


Enabling 2-Step

  1. Login to your Wharton Gmail
  2. Click your profile icon in the top-right and select "My Account"
  3. Select "Sign-in & Security"
  4. Scroll down and click "2-Step Verification"
  5. Click "Get Started" and sign-in with your Wharton Gmail
  6. Add a second-step option by either selecting "Try it now" or "Don't use Prompt" 
    • (Default is "Prompt", a.k.a. notification to a mobile phone)
  7. Confirm that second-step is setup by either selecting "Yes" or typing in the code you are provided with on your mobile device
    • (depends on the method you chose)
  8. Add a backup option by typing in your phone number and selecting either "Text Message" or "Phone Call"
    • (Most common: text message to a mobile phone)
  9. Click "Send"
  10. Confirm the backup option is setup by typing in the code you are provided with on your mobile device and clicking "Next"
  11. Select "Turn On"


Getting Backup Codes

These codes are used in case all of your 2-Step verification methods fail, and you still need access to the account.

  1. Navigate to the "2-Step Verification" section of your Wharton Gmail (see Steps 1-5 above for details)
  2. Look underneath "Backup Codes", select "Setup"
  3. Download or print this list of codes and store them in a safe place


Adding to Outlook - Windows

  1. Download and run "G Suite Sync"
  2. Enter your Wharton address (PennkeyUsername@wharton.upenn.edu)
  3. Enter your Wharton password (normally used for signing into your Wharton Gmail)
  4. Confirm login via 2-Step Verification (Google Prompt by default)
  5. Allow G Suite Sync access to your account
  6. Click "Create a new profile", leave all the checkboxes blank
  7. Open Outlook and allow G Suite Sync to run


Adding to Outlook - MacOS

CAUTION - you can only use an App Password once. If you forget it (before typing it into Outlook) or require an App Password for another application, you will need to generate a new one.

  1. Create an App Password
    1. Login to your Wharton Gmail account
    2. Click your profile icon in the top-right, and select "My Account"
    3. Select "Sign-in & Security"
    4. Find the section titled "Passwords & Sign-in Method" and select "App Passwords"
    5. Sign-in with your Wharton Gmail password
    6. Confirm login via 2-Step Verification (Google Prompt by default)
    7. Click the "Select App" drop-down list and choose "Other"
    8. Type in a name for the App Password (can be whatever you want)
    9. Copy & paste the App Password into a notepad/notes application
  2. Adding the Account
    1. With Outlook open, navigate to Outlook > Preferences > Accounts
    2. Select "Add a new Email"
    3. Type in your Wharton Gmail address
    4. Close the pop-up window that asks for your password
    5. Click "Not Office365"
    6. Select "Gmail"
    7. Enter in the App password in the password field
    8. Click "Add Account" and then "Done"
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